“I Can Shop Anywhere for a Treadmill. But I Only Have One Place – Gym Source.”
It’s all about relationships. In 2010, David Grunhut, President of Astor Chocolate, came into Gym Source’s flagship store in Midtown Manhattan and told sales executive Nigel Anderson and his team that he “wanted a healthier life.” Nigel and Mr. Grunhut discussed his goals, tested out a few cardio machines and ultimately decided that the Cybex 750R recumbent bike with TV screen would best serve his needs. It turned out to be a hit for Mr. Grunhut, a big hit -- in fact he used it religiously. So in 2011, when Mr. Grunhut heard the buzz about the Cybex Arc Trainer, he came back to Gym Source and conferred with Nigel yet again. With Nigel’s expert guidance, he selected the Cybex 750AT Total Body Arc Trainer. He was so impressed with the results he got with the Arc Trainer, he came back in December 2012 when he decided to replace his old treadmill. This time, again with Nigel’s advice, Mr. Grunhut chose the True PS 850. “When you look at treadmills, you have so many feature and machine options.” explains Nigel Anderson, “I knew the True PS 850 was the optimal machine for Mr. Grunhut.”
When the treadmill arrived, Mr. Grunhut wrote an appreciative note to Nigel and the Gym Source team.
“My treadmill came – and it looks great! Your company is so amazing. I am so impressed. Your knowledge, professionalism and care is over the top. I can shop anywhere for a treadmill. I don't live around the corner from you. But the way I see it, I have only one place -- and that is you and Gym Source.“
“And the service is also great. From the phone, to the delivery, to the fixing -- I can go on and on. I am the president of a global manufacturing company and I am blown away by Gym Source.”
Our experience with Mr. Grunhut illustrates our unparalleled level of commitment to our customers’ health and satisfaction. That’s why clients like Mr. Grunhut keep coming back year after year. When you choose Gym Source, you are choosing more than fitness equipment, you are entering into a relationship that will enhance your life and improve your performance.