Barbara joins me in sending best wishes.
41st President of the United States
Director, Recreation and Leisure Programs West Chester University
Senior Vice President - Investments, Merrill L
Holy Name Hospital Director, Fitness First
General Manager, Padonia Fitness Center
I wanted to drop you a quick message and let you know what a pleasure it was to do business with Jason Almeida in your Warwick, RI store. I recently started phase I of what is likely a $30-40k home gym project and Jason is the consultant working on the project. Jason has been outstanding to work with – his knowledge of the product, creative solutions and patience while working with my wife and I (both very critical regarding our gym equipment) was exceptional.
I am sure you appreciate the competitive nature of your business and I wanted to let you know that Jason was an amazing representative of Gym Source. He is now our “go to guy” and we look forward to working with him as we move into Phase II of the project.
I thought you would appreciate the positive feedback on your team.
Kevin (Lincoln, RI)
On behalf of the Riveredge Co-op Community and myself I would like to thank you for the excellent job you accomplished in creating our magnificent Health Club. You created a state of the art facility that is equal or better than existing commercial ones. You not only created a masterpiece from an abysmal former health club but took the time to instruct over 90 of our residents on the use of the equipment. It was a pleasure to work with you on this project. You and your company exemplify professionalism at its best. Again, many thanks for your time and knowledge.
I wanted to share with you my initial thoughts and experience.
The look of the machines and functionality of the touch screen technology will speak for itself once you see them. During the 6 month search of treadmills we conducted, I looked at Precor, Cybex, Star Trac, and Technogym. We ultimately decided to go with TRUE for a variety of reasons. The touch screen technology, the aesthetic look, the pricing, and the serviceability of the product were all huge for us. Our members have been raving about our new treadmills! I have yet to hear a negative comment.
You might currently be experiencing service issues with your Star Trac treadmills, which is one of the reasons we opted to not pursue Star Trac. Although we have only had our treadmills for a little over a week I am BLOWN away by the service Terry and Gym Source has provided. As an example one of the treadmills was not packaged properly from the True warehouse and did not come with a working power supply. Terry had the part over-nighted and had a tech in to install the very next day. We were having another issue (turned out to be user error on our part) that we reported to Terry on Saturday morning and he came by the branch the same day to personally help us trouble shoot.
I have worked in 2 other states, Jackson, Ms and Charlotte, NC for the Y and have never had that type of service from an equipment rep. I have been here in St Petersburg for close to a year and a half and can say this about Terry: if he tells you he will do something he will make it happen and do whatever he can to make you happy.
YMCA of Greater St. Petersburg